Shipping policy

SHIPPING POLICY

Thank you for shopping with Lulex.co! Please review the information below regarding how we process and ship your order.

ORDER PROCESSING TIME
All orders are processed within 1-3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (United States)
- Standard Shipping: 3-10 business days
- Expedited Shipping: 1-7 business days

International Shipping
- Standard International Shipping: 10-25 business days, depending on destination

Delivery delays can occasionally occur. All delivery timeframes listed above are estimates and are not guaranteed.

ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update after you receive this email.

If you haven't received your order within the estimated delivery time, please contact us at Lulexcomp@gmail.com or 346-498-4045 with your name and order number, and we will look into it for you.

CUSTOMS, DUTIES, AND TAXES
Lulex.co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your country's customs office to determine what these additional costs will be prior to placing your order.

DAMAGES AND ISSUES
Lulex.co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim.

If you need to return an item, please refer to our Refund Policy.

SHIPPING ADDRESS ACCURACY
Please double-check your shipping address at checkout. Lulex.co is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you need to make a change to your shipping address, please contact us as soon as possible at Contact@lulex.co — we cannot guarantee changes once an order has begun processing.

QUESTIONS
If you have any further questions, please contact us at:
Lulex.co
Contact@lulex.co